Real-Time IT Monitoring via Blackdog Predict

Real-Time IT Monitoring Solutions

Imagine having a technical assistant that proactively monitors your infrastructure and applications for threats and notifies you before any disruptions or downtime occur. Predict was created to offer this to your business.

What's Possible with Blackdog Predict?

When we designed Predict, we wanted to provide a capability where users can embed four things on top of what comes with Predict as standard. These are:

  • The root cause for issues and their alert locations and messages
  • Customer teams’ knowledge of their systems and the early warning indicators that they see every day
  • Existing solutions used today, organised into the Predict repository
  • Other users’ knowledge and experience via a community approach for customers who have similar technologies
  • 200 markers created specifically for early identification of issues, delivered as standard


We believe that by embedding knowledge, we can see beyond what standard tools can offer and ensure monitoring can do more than tell you what has already happened.

Staying Ahead of Threats

Predict is a dedicated solution. Using embedded knowledge, including the four sources mentioned above, we feel this at worst allows you to show your business leaders that an issue should not reoccur because it will be embedded into Predict. At best, you capture and benefit from a root cause experienced by you or a community member and see what steps need to be taken to correct it. Often these are clear cases for automation, but this can be decided on a case-by-case basis.

Comprehensive Coverage of Potential Issues

Within Predict, we call all monitored items ‘markers’ because they tell us something important. By knowing about markers that indicated an early warning previously, we stay ahead of issues or potential outages. Markers can be anything: a value in a table, a value in an application, a word or number in a log, etc. They can be business-specific indicators or technical, tailoring the monitoring to your unique needs.

Whether it’s adding new indicators for recurring issues or integrating third-party recommendations, Predict offers a customisable solution that adapts to your business requirements, ensuring comprehensive coverage of potential issues.

Tailored to Your Unique Business Needs

Predict comes equipped with common issue detectors, allowing you to add custom markers that address your business’s unique and specific needs. For example, you might want to monitor failed backups for your CRM, ensuring your valuable customer data is always secure. Conversely, if you run an e-commerce store, you can set alerts for any shopping cart issues. Predict handles all that and more.

Constant Monitoring of Critical Systems

Predict works around the clock, constantly checking your systems for marker matches. Some users have described it as being like a real-time antivirus application, but instead of looking for virus definitions, we are looking for issue definitions. With its real-time tracking capabilities, Predict continuously checks for defined markers within various log files, tables, screens, etc. 

This non-intrusive monitoring ensures that your critical business processes remain efficient and active, even during updates. Real-time alerts and immediate validation of detected issues enable quick responses, maintaining uninterrupted operations.

In-Depth and Specific Monitoring

Predict goes beyond surface-level checks because it is not just looking for the normal things that can go wrong and sending out hundreds of alarms that are not critical enough to be taken seriously. It monitors locked user accounts, network connections, and firewall health. It keeps an eye on everything from disk space and CPU performance to application errors and database health, but to us, that is the boring stuff. 

For businesses using SAP and HANA, Predict monitors instance availability, memory usage, and user activity before we discover the 200+ markers added for early detection. Predict’s automated analysis features compare current and historical data, highlighting unauthorised changes, compliance breaches, and performance variations. 

These insights allow you to address issues proactively, ensuring system integrity and performance. Automated reporting also provides a clear overview of your IT environment, helping you make informed decisions.

Enhanced Security and Compliance

Predict is designed to act before problems arise. By continuously analysing marker status, it can detect unauthorised changes, compliance breaches, and performance degradation. For instance, if Predict detects a spike in login attempts suggesting a potential security breach, it sends immediate alerts to your designated IT team. 

By continuously monitoring system activities, Predict helps you maintain security and compliance. It tracks user activities, system changes, and potential breaches, providing advanced warnings and reports. This ensures that your IT environment adheres to internal policies.

Effective Monitoring and Management of IT Environments

Predict integrates seamlessly with both SAP and non-SAP systems, supporting various environments from development to production. Its scalable solutions ensure that your IT systems can grow with your business, providing flexibility and adaptability. This comprehensive integration ensures that all aspects of your IT environment are monitored and managed effectively. It also runs across various operating system types and can be operated in a dedicated or virtual machine.
Predict integrates seamlessly with both SAP and non-SAP systems, supporting various environments from development to production. Its scalable solutions ensure that your IT systems can grow with your business, providing flexibility and adaptability. This comprehensive integration ensures that all aspects of your IT environment are monitored and managed effectively. It also runs across various operating system types and can be operated in a dedicated or virtual machine.

Predict provides numerous benefits to simplify your IT management:

  • Proactive Issue Detection:
    Identify problems before they escalate, resulting in less downtime and happier customers.
  • Customisable Monitoring:
    Adapt Predict to meet your specific needs, regardless of your industry or system nuances.
  • Continuous Monitoring:
    Enjoy peace of mind with round-the-clock surveillance, eliminating constant IT worries.
  • Automated Analysis and Reporting:
    Gain clear insights into your IT health with detailed reporting for informed decision-making. Benefit from the automation built into Predict to help your team locate the issue. Continue to automate the resolutions you know can be fully executed without human intervention.
  • Enhanced Security and Compliance:
    Maintain a secure IT environment by proactively monitoring for suspicious activities and compliance issues.
  • Scalable and Flexible Integration:
    As your business grows, Predict scales with you, accommodating your evolving needs.

In Summary;

By leveraging Predict’s advanced features and proactive approach, you can ensure that your IT systems remain reliable, efficient, and secure, allowing you to focus on your core business activities. For more detailed information on how Predict can benefit your organisation, contact us today.

Our partners are vital contributors to a expert blend of expertise, technology, and innovation. Together, we’re not merely building businesses; we’re sculpting the future. Discover our distinguished partners who join us on this path of transformation and distinction. We’re proud to be partners with Stromasys, Hewlett Packard, Dell, SDD Group, and Proceed

Advanced Monitoring and Automation FAQs

Automating IT system monitoring increases efficiency by reducing the need for manual oversight, which allows IT staff to focus on more strategic tasks. It provides real-time insights into system performance, enabling faster detection and resolution of issues. Automated monitoring ensures consistent and accurate tracking, eliminating human error. The scalability of automated solutions allows them to handle increased workloads as the business grows. Additionally, by streamlining monitoring processes and reducing downtime, automation helps lower operational costs.

Automated monitoring enhances cybersecurity by continuously scanning for suspicious activities and potential threats, allowing for immediate response. It uses advanced analytics, such as machine learning and AI, to analyse patterns and predict future threats based on historical data. Automated systems can quickly isolate and mitigate threats, minimising the impact of security breaches. They also ensure compliance with security standards by providing detailed reports for audits and assessments. Furthermore, automated monitoring identifies vulnerabilities and applies patches proactively, preventing exploitation by attackers.

Effective IT monitoring tools include real-time alerts for performance issues, security threats, and system anomalies, ensuring that IT staff can respond quickly to potential problems. Comprehensive dashboards provide a holistic view of system health and performance metrics, making it easier to manage and optimise IT operations. Scalability is essential, allowing the tools to grow with the business and adapt to expanding IT infrastructure. Integration capabilities ensure seamless operation with other IT management tools and platforms. Customisable reporting features allow detailed, tailored reports to meet specific business needs and compliance requirements. Advanced analytics, powered by machine learning and AI, support predictive maintenance and enhanced threat detection.

To implement monitoring and automation effectively, businesses should start by assessing their current infrastructure to identify areas that would benefit most from automation. Selecting the right tools that align with business needs and can integrate with existing systems is crucial. Developing a phased implementation plan that prioritises critical systems and processes helps manage the transition smoothly. Providing thorough training for IT staff ensures they are proficient with the new tools and understand their benefits. Continuously monitoring the performance of automated systems and making necessary adjustments optimises their effectiveness.

Common challenges in monitoring and automation include integration issues, which can be mitigated by selecting tools with robust integration capabilities and ensuring proper configuration. The complexity of managing automated systems can be addressed by simplifying processes and providing thorough training. While the initial investment in automation tools can be high, demonstrating the long-term ROI through cost savings and efficiency gains can justify the expense. Resistance to change among staff can be overcome by involving employees in the planning process and clearly communicating the benefits of automation. Security concerns should be addressed through regular security assessments and updates to ensure that automated systems remain secure.